Our story.

carly marriner change management for government melbourne

Carly Marriner, MAppSc

Director and Principal Consultant

For 20 years I’ve led and supported significant changes in government, health, and large organisations. Changes such as new systems and processes, restructures, culture change, capability uplifts, and digital transformations.

I started ChangeEffect because I’ve seen what happens when change is done badly. People who walk out and don’t come back. Poorly designed solutions. Delays and issues that undermine outcomes. And I’ve seen what good looks like and the benefits of implementing change well – for people, customers and the bottom line.

I want to make it easier for senior leaders to set their change up for success. I want them to have the knowledge, confidence and tools to implement their change successfully. I want them to build their change capability. Because it matters.

I’ve developed a simple model for success (distilled from years of experience) and practical tools to support this. I’ve joined with other trusted and expert change professionals.

We can’t wait to share our insights and proven approach with you, and help to:

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Make your change a success

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Establish your enterprise change management capability.

Because how you make change matters. And it matters to us at ChangeEffect.

Our vision. 

We imagine a world where government, health, and large organisations innovate and evolve as second nature to deliver exceptional services to the community, with people who operate to their full potential, and seamless systems and processes.

Our values.

Wisdom
You value wisdom and so do we. We provide thoughtful and insightful advice and strategies, based on 20 years of experience, data and deep change management knowledge.

Responsibility
We do what we say we will. We take pride in being your trusted partner and will go that extra mile to make your change a success. We are good corporate and global citizens. 

Courage
We know that growth only happens when we step outside our comfort zone. We will challenge your thinking and put forward solutions that are always in your best interests.

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Our clients.

Testimonials.

9 landingpage testimonial trevor

“Great professionalism … structured program”

 “Carly established the foundations for formal change management, interviewed key stakeholders and conducted a readiness assessment. This was followed by a series of workshops bringing together key stakeholders to discuss change impacts and to shape future processes.

Carly planned meticulously and executed these workshops with great professionalism and grace. It is fair to say every participant experienced some degree of transformation in their attitude towards the impending change. Many said while it was physically taxing, it was the most productive and engaging time they had spent since the start of the project.

Carly also provided a structured program and platform for communications, training and promotion of the project.
Carly was a great team player too, taking time to coach the rest of the project team on change management principles, adopting a calm, somewhat charming style which earned her much respect within the team.“

Trevor D’souza, Project Manager

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phil testimonial

“Insightful understanding … outcome and end user focus”

“We engaged ChangeEffect to support the development of a business case and the required change management work for our purchasing support centre. The ‘hands-on’ experience brought an insightful understanding of the stakeholder environment and building on the case for change. This was instrumental in the design and approval of the business case.

ChangeEffect also assisted on the communications plan and delivery, and worked with my team on key program change needs including developing a two-year operational and change management plan, linked strongly to the outcomes of efficiency, timeliness, transparency and accountability.

The outstanding professionalism, with outcome and end user focus, provided by Carly and ChangeEffect were greatly appreciated by me, personally, and my team.”

Phil Chalkley, Chief Procurement Officer, Department of Justice and Community Safety

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rebecca

”Proven frameworks … solid sounding board”

“Carly was engaged to support the implementation of an electronic health record system (JCare) into Victoria’s adult prisons. Carly stamped her mark on the project with a superb implementation of the well-thought through strategies of all 3 streams of work – change management, training and communications.

Carly will bring depth to any project or program. She applies proven frameworks and does not compromise on what she knows is required to deliver success. I was impressed at how Carly engaged with stakeholders to ensure they not only understood the strategies and plans but also bought into what they would personally be required to do to ensure the project’s success.

Carly also proved to be a solid sounding board – she thinks strategically at a senior level, allowing her to challenge assumptions and critically assess options. I consider myself extremely fortunate to have worked with such a capable and genuine person, and know that the JCare implementation owes its success in large part to Carly’s commitment and skill.”

Rebecca Leask, Program Manager, Department of Justice and Community Safety

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minaxi

“Successful outcomes”

“Carly was incredibly professional, knew what was needed and delivered successful outcomes despite challenging stakeholders and constrained timeframes.

Carly’s contribution was a major component to the successful outcomes and on-time delivery of the project.”

Minaxi Dalu-Chandu, Purchasing Manager

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juliet testomonial

“A depth of skills”

“Carly has a depth of skills and experience that shine through in all her work. She is warm, professional and highly skilled in driving and managing change. I can recommend her where you really want to create sustainable change.”

Juliet Robinson, Leadership and Change Specialist, Big Goals

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